angler34
Joined: 15 Feb 2006
Posts: 14
Location: US
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The only bad experience I had was not receiving my entries back. Unfortunately, at my old address I was playing off of a dial up connection. Needless to say, sometimes I would get kicked off and unable to dial back in. I understand if I am in the middle of a tourney and this happens I am done.
But, on three different occassions I pre registered for tournaments and when it was time to play I could not dial in.
I asked customer support a few times to refund these fees to my account, but never heard anything back from them. I don't want to disclose the online poker room but I was very disappointed.
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